Do you ship to my country?

Yes. We ship orders worldwide. We only provide complimentary shipping to our UK customers at this time.

When will you be launching?

We are in the process of launching our collections over the month of August. If you see something you like, please sign up to our notifications list for each product.

Is your jewellery handmade?

All of our jewellery is handmade by our artisans in the Middle East. All our jewellery is gold plated in high quality 24 carat gold.

DO YOU MAKE CUSTOM PIECES?

Unfortunatlkey at this time we don't offer any custom pieces of jewellery.

DO YOU OFFER PAYMENT PLANS?

We will be offering all our customers Klarna interest free payment options on checkout. Unfortunately we won't be offering longer term payment plan.

UK shipping

UK

FREE shipping (Royal Mail) on all UK orders are as follows

£5 - Standard shipping (Royal Mail) 2-3 days from dispatch.
A signature is required upon receipt. You will receive a tracking number once your order is being processed. Royal Mail will leave a calling card for re-delivery should they miss you.

Upgraded Options

£10 - Guaranteed Next Working Day Delivery (Royal Mail)
Orders must be placed before 1pm Monday to Thursday.
Any orders placed after this time will be dispatched the following working day.
Any orders placed on Fridays, weekends or bank holidays will be dispatched the following working day.

£12- Guaranteed Saturday Delivery (Royal Mail). Orders must be placed by 1pm on Fridays.

Any orders that require re-delivery will be charged at £7.00

Please ensure your postal address is correct and up to date on your order as we cannot change or amend incorrect address details once your order has been dispatched.

* Touch of Pearls cannot be held responsible for any delays caused in transit.

During any Royal Mail strike action we will use DHL Express so your delivery will not be affected.